I bought a 4 outdoor lights at Total Lighting and Decor of Burlington, Ontario over 2 months ago with a promised delivery of 2 weeks.
Its been over 2 months now and every week we called, they promised me delivery next week.
Still no lights and when i finally had enough and asked for my money back a couple days ago, they refused.
I gave them a $370 deposit on a $600.00 order.
So i am out of pocket $370 and no lights.
Heading overseas now so i guess they really screwed me.
Manage to source the exact same lights through another on-line supplier in the USA and they managed to get them to me within a week.
But i am still out of pocket $370 to total Lighting and Decor.
Avoid shopping at Total Lighting and Decor on Fairview Street in Burlington.
Every time we called for the lights, the owner / manager had the worst attitude out of any retailer we have ever dealt with.
It is the first and only time we have had to report a company to the Better Business Bureau.
Please don't order anything from this shop.
You may never see the order or your money back.