Canada-Complaints.com » Shops, Products, Services » Complaint / review: Yak Communications - TERRIBLE SERVICE | #7537

Yak Communications
TERRIBLE SERVICE

DO NOT SWITCH TO YAK.

I spent hours on the phone trying to get a hold of these incompetent people.

When I switched over to Yak they told me that they would take care of everything, even contacting my current provider.

However they failed to do so, and I was charged from both providers. I was so angry with Yak I called them back to tell them that they had not gone through what they were supose to do. The "manager" told me that I would not get reimbursed because I hasd used the services. (HELLO, YOU WERE SUPOSE TO TELL THEM NOT TO CHARGE ME)

I was livid when I had to pay for both bills when really, Yak employees had given me all the wrong information.

Yak customer service is BEYOND terrible. I have never dealt with such a rude and miserable group of people.

Date:

Company: Yak Communications

Country: Canada   Province: Ontario   City: Ottawa

Category: Shops, Products, Services

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google