I reserved a truck with a credit card and the day of pick up they didnt' have my truck. No explanation, no apology. They said they would call back and didn't. I tried calling customer service for hours - spoke to 3 people. I hung up on me because she didn't want to deal with me. The other 2 were useless idiots that did nothing but waste my time.
on top of everything they wouldn't take my complaint - said my "order" had to be closed. Now my credit card info is out there in who knows who 's hands!!!