Greyhound lost my luggage and I've spent 10 hours so far today getting the runaround. How does this incompetent company survive? How does moving the HO to Dallas help Canadians with their claims? It's ridiculous! There hasn't been one single person who has been helpful. NOT A SINGLE ONE. Some where semi-friendly, but none returned my calls. I had to keep calling.
They don't have toll free numbers, so yet again another cost to the customer. Nice... rip off.