» Electronics and household app. » Complaint / review: PetroCanada Mobility - Cellphone service | #14278

PetroCanada Mobility
Cellphone service

This company is the worst. I bought a cellphone and airtime of $100.

Everytime their system goes down - which is all the time - your service goes off too although you have paid in advance. If you don't use your phone nothing works. You don't know when there are system disruptions and they don't tell you when those disruptions have been resolved. Even worse, when I finally had enough of this company, I phoned them to unlock my cellphone so I could use it with another company. Well, Petro-Canada will not unlock your cellphone either! Their excuse? That their generator isn't working and hasn't been working for months now, and they don't know when the "technical issue" will be repaired. So you are also stuck with a phone that you have bought that is now also useless. And you can't do anything legally about this company since they don't have an office in Canada. You are really looped with every penny you put into this venture. I have tried Fido whose service was good and Telus whose service has been excellent. Petro Canada's cellphone company is the worst overall. They take your money and you can phone them all you want - they are located offshore and they know that consumers can't do a damn thing once money exchanges hands. Avoid them. That's the best advice anyone can give you.


Company: PetroCanada Mobility

Country: Canada   Province: British Columbia

Category: Electronics and household app.


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