Canada-Complaints.com » Miscellaneous » Complaint / review: Rogers wireless services - Lost my account | #6331

Rogers wireless services
Lost my account

I had rogers cellphone for 3 years. Few months ago, my mom got cable for home on her name, so she thought.

When the cable bill came, it came attached to my wireless bill. I was annoyed so I called them. They said they can't do anything for the current bill but they can make sure

we get separate bills in the future. That is, she would get hers under her name, and me under my name. I thought that was finished.

I get the next bill. My bill comes online. When I check, it seems that my cellphone is under her name. Here's what drove me crazy. I never gave permissions for them to move

my bill under my mom's name and what's worse, now I don't have permissions to open up the account. And when I put my mom on line so I can get my account back, they wanted our social insurance numbers. What do they want with that? They should rot in hell.

Date:

Company: Rogers wireless services

Country: Canada   Province: Ontario   City: Markham

Category: Miscellaneous

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