I bought those flowers at Bloomex.ca, paying an extra-fee for the flowers to arrive on "the same day" and they arrived 1 day late. I called them 3 times, all those times, they were no representant available at the customer service department, but ALWAYS someone to get ur order... How strange... In their policy, Bloomex say that they would refund a customer if the flowers weren't getting at the right day, that's all bulls**t!!
After leaving them 2 emails and 3 voicemails they answered me in an email saying that the flowers were delivered at the proper day and they were'nt gonna give me my refund!
After doing a little investigation on the internet, I began realizing how many complaints Bloomex.ca got on consumer complaints and other complain board.
Customers were complaning about not getting the right product, about getting overcharged on their credit card or getting a fruit basket with rotten fruits inside even getting their flowers 3-4 days late.
I checked my invoice from bloomex, I'm pretty lucky (in my unluck) that I only got 1 day late, but the flowers still arrived.
PLEASE people, just DON'T buy at Bloomex if you wanna save yourself a headache and DO check any internet company or comments on them before buying from them!!!
Jillianejolie
montreal, Quebec
Canada
0 comments