AKA Dynamic Movers, etc., - Made arrangements for a move with Desi Movers, (Found them in the Yellow Pages) on March 4th, 2008. Their man Jason, (don't know if that is his real name) assured me the cost for a 26' truck and two movers would be $60.00 per hour plus 1 hour travel time and that they were fully licensed and insured which Jason later confirmed on the telephone.
The movers show up over 1.5 hours late with no tools of any kind, no wrapping plastic and no wrapping tape. After two hours on site, one hour of which was spent on smoking breaks, they inform us the their truck is full which should have been impossible.
It is agreed that we will meet them at new home in 30 to 40 minutes or 1:10 PM. They do not show up until after 3:30 PM and when they do they park the truck on another street as opposed to our driveway. Before bringing the truck on site and unloading the driver wants to discuss money but is so embarrassed it takes him another 10 minutes to try to justify and then present a bill for over $1, 300.00!!!
After another 1 to 2 hours of constant arguing and the driver calling Jason on a cell phone that allegedly had only 2 minutes left on it is agreed that they will unload for a cash payment of $585.00, withhold a couple of leather cushions and I should go see Jason the following day to straighten things out and get the cushions! (Jason did not have the guts to talk to me at the time)
Stupid me! I give these criminals the cash and they dump, yes, that's right, they DUMP our belongings onto the Snow, Ice and Gravel of the Driveway while at the same time blocking my vehicle in the garage so that I cannot go anywhere! The wooden legs from our dining table & chairs and which have 3" or - carriage bolts were just thrown onto the webbing of the leather sofa & love seat causing several holes in addition to the other rips and tears.
I managed to take a photo of their truck before unloading. Not one single item had been wrapped or covered in blankets. Coffee table pressed against the side by side fridge sitting on the rough wooden floor of the truck with zero protection, scotch taped, same with end tables and a metal headboard leaning against one of the end tables are examples of the totally unprofessional methods used by these movers.
A Brand New Simmons Mattress & Box Spring which was covered in specially made, heavy duty mattress bags had been partially removed so that they would absorb the snow, ice, mud & filth from the ground where they had tossed them. And on top of this, I had to find another mover to bring the goods inside ASAP as there was some 20 cm of snow on the way. What a NIGHTMARE!
The amount of damage they caused in terms of physical and missing items is well over $30, 000.00. We have filed complaints with the local *Police Department, the ** and we believe that our insurer will take legal proceedings against them as well. We have also complained to the about the lack of interest shown by the local Police Force.
These hoodlums should be rotting away in a jail somewhere, not free to continue stealing, defrauding and extorting others.
Your help is essential to put Desi Movers, it's principals and employees where they belong - if you have been a victim of Desi Movers or Dynamic Movers of Scarborough and Toronto, Ontario, you can tell the world your story here.
They quit responding to the Better Business Bureau - As of July 29th, 2008, the Better Business Bureau had received 30 Complaints in the past 36 months and they have an unsatisfactory record with the BBB.
Zorro
Markham, Ontario
Canada
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