Merchandise Direct
Excessively Overcharged. No bill enclosed

After seeing a TV commercial I phoned the 1-866 line to order some bags to keep fruit/veg fresh. The bags were $14.95 for 10 med & 10 large. I placed an order for 20 med & 20 large bags, which should have been $29.90 S & H.

I did not at any time speak to an actual person, questions were asked by a remote voice over the phone. e.g. How many sets do you require? Please say the number, and then onto the next question.

The bags arrived as ordered - No Bill Enclosed. When my credit card statement came I had been charged $74.35 for the bags. No address enclosed, no invoice or breakdown of the order.

It is an absolute ripoff.

Shirley
Edmonton, Alberta
Canada