We had our system installed on jan 21rst 2011.We we're told to call in and ask on what dates they could take out the payments so... My husband called in on jan 28 2011 and asked them for the 15th of every month. Customer service calls back on jan 31rst 2011, telling my husband that they couldnt on the date we asked for because there wasnt enough time to change the date that they needed 5 buissness days to have the date we wanted, so that they were gonna pass it on the 1rst of fed instead of the 15th. THEY CALLED ME 1 DAY BEFORE IT HAD TO PASS. So what happended it BOUNCED in my account. I called customer service and they t old me that i had tp provr it to them that basiclly they didnt believe me as if i was lyiing. I waas so upset and insulted that i asked to speak to a su[ervisor so... they passed me to AVRIL GOLDEN... So she tells me the same thing so i said i was insulted that there asking me to proove it... So i send a copy of my bank statment. I get a call back the day after from miss AVRIL GOLDEN telling me that they cancelled my services because i wouldnt be able to pay 28$ amonth... ANOTHER INSULT... IM PUTTING A COMPLAINT TOWARDS THIS PERSON FOR THE INSULTS SHE DID TOWARDS ME.
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