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  • Merchandise Direct In Toronto - Ordered 1 pair of Listen In for advanced & enhanced hearing, was billed on my VISA for 2 pairs | #21046

Complaint / review / scam report
Merchandise Direct In Toronto
Ordered 1 pair of Listen In for advanced & enhanced hearing, was billed on my VISA for 2 pairs

I ordered 1 pair of the Listen In product, my Visa statement shows that I am being charged for to pairs of the devices. When in actuality I ordered only 1 pair. I called the company after researching the website and waited for approx 25 minutes to speak with a live person after several voice prompts. I complained and enquired about what they have done to me. I TOLD them that if they did not refund or credit my Visa card I would report this as fraudulent activity to my Credit Card company to seek the full compensation of what I was charged. It may be hassle but the principle is I did not order 2 pairs and should not pay for the 2 pairs. After all the one that I ordered is malfunctioning and I have learned a valuable lesson, DO NOT ORDER FROM THE TELEVISION ADDS&THEY ARE TO GOOD TO BE TRUE AND A HOAX!!

I shall now wait my due course to see if I receive my credit/ refund from the company or send my Credit Card company to file a fraudulent claim against them.

Paul
Chatham, Ontario
Canada
Author: Contact with Author

Offender: Merchandise Direct In Toronto

Country: Canada   Province: Ontario   City: Totonto
Address: 101 Canarctic Dr
Phone: 18664308155

Category: Miscellaneous

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