» Miscellaneous » Complaint / review: VBUZZER.COM - Charges | #12544


I have been VBuzzer customer for over 5 years, and I have promoted their services to family and friends all over the world and some of them have their unlimited Toronto calling plan which has been paid in advance, they suddenly have changed their business plan and started charging people based on the country they are calling from which is totally bizarre, VoIP has no limits and that is the purpose of it why people were using vbuzzer, otherwise or many of the betamax websites are offering much lower calling rates then vbuzzer.

They wrongly assumed that all of Asia and Middle east has VoIP blocked and only their software can work there so they started charging customer eight times the regular charges and for local Toronto calls they are charging 16 cent per minute. Most of the users were not informed of these HIGH charges and once they checked their accounts were puzzled and thought its wrong billing, vbuzzer did not honored people having yearly plan and switched them to per minute pay as go plans. When someone has tried to inform other customer in their forums about their county based billing which is unethical they have deleted those posts so they can trick more people and make money as quick as possible.

It’s a complete rip off and everyone should close their account with vbuzzer and switch to other alternates who charge VoIP calls as they should be charged.



Country: Canada   Province: Ontario   City: Toronto

Category: Miscellaneous


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