Complaint / review / scam report
Capital One MasterCard
Bad Customer Service/false information

Unfortunately this company has me backed into a corner. I am trying to build up my credit and have been struggling to increase this limit for over a year and a half. I have had the privilege of dealing with the most rude people ever. The information is never consistent. First of all they say they are not doing credit limit increases due to the economy and then over the last few months they tell me they are now reviewing accounts for increases. Today March 23, 2010 they tell me they are not doing increases. If I had any other company I could deal with presently I would but I don't. I am not asking for a million dollars, I am asking for a small increase and I do not appreciate being treated like garbage and feeling unappreciated as a customer. Can you please help me. I want an increase to 750.00-1000.00 which is only an additional 450.00 - 600.00.
Author: Contact with Author

Offender: Capital One MasterCard

Country: Canada   Province: British Columbia

Category: Miscellaneous

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