Complaint / review / scam report
Costume Hut
Ripoff Would not accept my return

I ordered a star wars costume for my son from costumehut.com. I paid the rush shipping charge to have it delivered to me in 2 days. I received the costume 2 weeks later and Halloween was already over. I made calls to them and sent emails and they never responded. I returned the package to them via UPS and they refused to accept the package even though I returned it in the 15 days allowed for returns. I had to pay an additional shipping charge to ship the package back to me. I disputed the charges with my credit card company and I got the charges taken off my account. Now costume hut is saying they are turning me in for credit card fraud since I stole the costume. They would never respond to my calls until I got the charges taken off my credit card and now they want the costume back after they refused to accept delivery before (and they want me to pay the shipping charges to send the costume back to them a 2nd time).
Author: Contact with Author

Offender: Costume Hut

Country: Canada   Province: Quebec   City: Brossard
Address: 1780 Allard #A
Phone: 4506768989

Category: Internet & Web

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