Complaint / review / scam report
World Health Club
Misleading won't stop charges
Misleading and continue to charge my credit card! I wanted a place to work out for 2 months until university finished. Went to World Health Club North Hill on a free trial, BIG MISTAKE! if you get one of these in the mail recycle immediately! High pressure sales and misleading OMG. I explained to Bruce that I would only be in town for another 2 months, so I didn't want a year membership like he was pushing. He said I could sign up and cancel any time if I was moving. I should never have believed him. He outright lied to me. I called to inform them I was moving and cancel the membership and they said I signed a year contract and could not cancel. Nobody there would acknowledge that I was mislead and lied to, so I assume this happens a lot. Even after calling the head office and complaining they said they could cancel if I went back to the North Hill location and had them sign the approval. Sounds like a run around. They already said they wouldn't and I have already moved so that won't happen real soon. Meanwhile they are sucking money from my credit card every 2 weeks, while I am fighting with them to cancel. If you are getting pressure to sign a contract DONT! just go! try some place you can pay once per month. Don't believe what Bruce tells you, if his lips are moving it is probably not true.
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