Canada-Complaints.com » Sports » Complaint / review: Extreme Fitness (Interchange Location) - Refuse to cancel before 2 months/$8 special expired, even with letter! | #24407

Extreme Fitness (Interchange Location)
Refuse to cancel before 2 months/$8 special expired, even with letter!

Sign up in April 2009 for $8/month for 2 months no contract. Told the sales person that i wanted to try this location because it's close to work and want to see how it will go. Was instructed that to cancel need to send a letter 14 days before my 2 months special expired. So i did (and they have it on file, i saw it with my 2 eyes) After couple of weeks realized that they still charging me on my card (give them the card in the first place since it's their policy and they need to have it on file so i could have my 2 month special)

So i went to interchange location, talked with the manager (he was playing a game on his computer and had a grin on his face. Completely ignored me, kept repeating that there is nothing can be done. and i shouldn't sign up in the first place now it's my problem. The girl that (sales rep.) that sign me up in the first place no longer works there, so he smiled about it. Told me leave, nothing he can do, but to add all of the downtown clubs for free. I am moving soon to Barrie, Ontario, there is no extreme there, why do i need all these downtown Toronto clubs.

Liquid
Toronto, Ontario
Canada

Date:

Company: Extreme Fitness (Interchange Location)

Country: Canada   Province: Ontario   City: Toronto
Address: 90 Interchange Way
Phone: 9058504402

Category: Sports

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