Complaint / review / scam report
Kaspersky Internet Security 2011
Deceptive Promotion

I responded to the system prompt to renew my subscription to Kaspersky Internet Security on November 23, 2010 at a cost of US $59.95 (CDN $62.60). I have since discovered that I could have purchased the product for as little as $19.99 [See for instance].

I believe Kaspersky Lab’s practice of building code into software, referring owners to their sole authorized on-line seller (Digital River) who, in turn, is overcharging for the product is deceptive and unethical. I am extremely disappointed that Kaspersky Labs would reward its existing loyal customers by charging 3 times the retail price of the product for on-line renewals.

Author: Contact with Author

Offender: Kaspersky Internet Security 2011

Country: Canada   Province: Ontario   City: Markham

Category: Games & Gaming process


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