Complaint / review / scam report
Turbo Tax
Software Refund Incorrect

I am Disability Pension, I have $12, 000 in Pension and only one thing to deduct, Rent $6, 000.00 so you can see that I am poor and not qualified to do income taxes. I purchased Turbo Tax, the basic and choose Interview method, which was easy, you just answer questions. But my life and welfare depend on the $330.00 refund that I get every year without doubt. The rent I tried to enter by overriding F3 and it still came up Zero and Zero refund. If I did not have a friend who told me that I needed to manually go into the forms section and tick off something that said I had rent to deduct. I would have submitted this and got no refund. There will be millions of people in my situation and maybe REVENUE CANADA knows about this and purposefully does this so unsuspecting people get no refund that may pay for necessary items in an already poverty situation. It is pathetic. I was online for 25 minutes with INDIA with someone who could not even understand me. I called some long distance place that I could not afford either to try to explain this to them. The software is defective. The interview should say, tick here if you have rent to declare or property tax credit. In my opinion. This is complete robbery and CANADA REVENUE AGENCY IS PROBABLY IN ON IT.

Author: Contact with Author

Offender: Turbo Tax

Country: Canada   Province: Ontario   City: Orangeville

Category: Games & Gaming process


Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.