Complaint / review / scam report
La Vie Furniture
Extremely Rude Customer Service

I bought a piece of furniture from this company, complete with delivery and installation. When it was delivered to my house and installed by their crew, we saw that it was damaged. One of their delivery men called their office to report the situation and they were instructed to replace it. So they left us with the damaged furniture and promised a new delivery. Nothing came for weeks. No phone calls, no new table. When I finally called their office, I was informed that it was my responsibility to write them an email and attach a picture of the damage as proof to a GMAIL account. This company is UNBELIEVABLE! Their CEO, Jack, was extremely (extremely is an understatement) rude and hanged up on me. His words were, "If you're going to upset me, then we won't answer any of your emails or calls." Then he went nonstop with the verbal abuse. All I asked him was to replace the furniture as they had promised. If you ever come across this company, keep walking. They are SCAMMERS, masquerading as a legitimate furniture company. One they get you money, all customer service is out the door.
Author: Contact with Author

Offender: La Vie Furniture

Country: Canada   Province: Ontario   City: Mississauga / Markham

Category: Furniture & Equipment


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