Complaint / review / scam report
25% Restocking Fee

BUYER BEWARE - ASHLEY FURNITURE CASH GRAB! 3 weeks ago, our family ordered a leather sofa along with a bedroom set and sofa tables from Ashely Furniture at the 88 Heritage Gate location in Calgary, AB. We paid for everything at the time it was ordered. While waiting for these pieces to come in, we decided to cancel the sofa. We approached the store to advise we'd decided not to take the sofa and to have our credit card credited back. Much to our dismay, we were charged a 25% restocking fee on the sofa! (even though we hadn't been notified that the furniture was available and did not have possession of any of the furniture originally ordered). Not only that, but we'd also paid $157.00 for the extended warranty on the leather sofa and were also advised that "extended warranty's are never refundable". All in all, we were out of pocket close to $600.00 for something we would never see or use!! PLEASE READ THE SMALL PRINT ON THE BACK OF THE SALES FORM - THE STORE WILL NOT AT ANY TIME ADVISE YOU OF ANY OF THESE TERMS OR CONDITIONS.
Author: Contact with Author


Country: Canada   Province: Alberta   City: Calgary

Category: Furniture & Equipment


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