NOTICE TO PROVIDE WRITTEN APOLOGY OR FACE LEGAL CONSEQUENCES
Wednesday, October 13, 2010 11:25 PM
To: [email protected], [email protected]
Cc: [email protected], [email protected]
PRESIDENT AND CEO
FoodBasics, 5559 Dundas Street West, Etobicoke, ONT M9B 1B9
[Delivered via webmail-box at http://www.foodbasics.com/content/aboutus/contact.asp
AND email to [email protected], [email protected] [provided via public internet], AND POSTAL-MAIL]
1) We shopped at your FoodBasics store #672, phone (416)421-1732 in the late-evening of 13October2010, located in the East York Town Centre shopping complex at 45 Overlea Boulevard, near Don Mills and Overlea Boulevard [and the Ontario Science Centre] in Toronto, Ontario M4H1C3.
2) While we were shopping for frozen-orange-juice in the frozen-juices section of the store, a grocery-stocker, WHITE, male, with blue eyes, approximately 5’9” tall, with unshaven stubble, balding head, displaying a name-tag: “CHRIS” was purposely blocking the path, and IGNORING us waiting for him to let us get a few cans of frozen orange-juice.
• AFTER waiting for him for OVER 5 MINUTES, we politely said: “Excuse me SIR, we want to get some frozen orange-juice”. He YELLED AT US PUBLILCLY, IN FRONT OF OTHER CUSTOMERS IN THE STORE: “FUCKING MOSLEM TERRORISTS! GO BACK WHERE YOU CAME FROM”.
• He would NOT let us get the item either.
3) We asked the young, WHITE, blonde-haired, female cashier at cash-register-number 06 to get the manager for us. In response to her question, “WHY? ”, we briefly explained the incident.
• She replied GRINNING AND SMIRKING AT US, IN FRONT OF OTHER CUSTOMERS IN THE STORE: “The manger is gone home NOW. I AM IN-CHARGE! COME BACK TOMORROW MORNING AT 9 a.m.”.
• Effectively, she did NOTHING ABOUT THIS RACIST COMMENT, OTHER THAN give us the RUN-AROUND, AND SUPPORT THE FELLOW CAUCASIAN-WHITE grocery-stocker “Chris”.
4) It is INDEED SHOCKING TO NOTE THIS DISPLAY OF RACISM BY YOUR EMPLOYEES IN A PREDOMINANTLY VISIBLE-MINORITY area of Toronto.
5) YOUR STAFF HAD NO LEGAL BASIS TO PASS SUCH AN OFFENSIVE RACIST COMMENT AT US.
• AND WE ARE RIGHTFULLY LEGALLY ENTITLED TO SUE YOUR STAFF FOR MENTAL ANGUISH, PAIN AND SUFFERING CAUSED TO US FOR THEIR INCORRECT ACTIONS AND THE CONSEQUENT PUBLIC HUMILIATION THAT WE SUFFERED IN FRONT OF THE PASSERS-BY AND PUBLIC-AT-LARGE.
6) Your staff did NOT apologize to us.
7) THEREFORE, we are NOW PUTTING YOU ON NOTICE TO PROVIDE US A WRITTEN APOLOGY for this incident WITHIN 07 CALENDAR DAYS OF TODAY [at this email address, i.e. [email protected],
• FAILING WHICH, WE, AT OUR OPTION, MAY CHOOSE TO EXERCISE OUR LEGAL RIGHTS TO SUE YOU FOR LIBEL, PUBLIC DEFAMATION, LOSS OF GOOD NAME, PUBLIC HUMILIATION, AND ANY CONSEQUENT MENTAL ANGUISH, PAIN AND SUFFERING AND ANY OTHER LEGAL CONSEQUENCES THAT WE HAVE SUFFERED, AS A RESULT OF THE FALSE AND INCORRECT ACTIONS OF YOUR PROFESSIONAL STAFF, who were wearing YOUR UNIFORM, ON YOUR PREMISES, DURING YOUR STORE-HOURS, AND WE WERE CUSTOMERS IN THE STORE.