Complaint / review / scam report
Bouchon Bakery, Hudson Yards
Poorly made pastries
Bouchon bakery in Hudson Yards, NY offered horrible pastries which had flavorless custard, and bread like raspberry Danish. spend over $100 w/ friends visiting from CA. 5 ladies behind the counter, yet only two were taking orders when there was a line of 15 people waiting. I spoke to the woman manager regarding the disappointing pastries, and even showed her the soggy bottoms of the pastries. She reiterated that, " Our pastries are made fresh! " If that is so, Mr. Kellor is cheating his clientele by using less butter, or worse using a cheaper oil substitute, thus resulting in a cheap Hostess like product while hiking the product 300%. I won't continue to be loyal to his "branding". I feel like I got SWINDLED!!!!!
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