Complaint / review / scam report
Golden Chop and Wok
Terrible food along with terrible customer service!

I ordered a meal for delivery and was told it would be about 35 minutes before it could be delivered, we waited for over an hour. After waiting for an hour the meal that arrived was totally inedible. The crispy noodles we ordered were more than crispy, they were so hard and all in one big lump that you couldn't pull them apart. The Dry garlic spicy beef was like rubber, and tasted like it was 2 days old.

After calling the restaurant and expressing our disappointment to the manager, we were offered no solution to the problem. A refund was refused as was new food, also no apology was given. So i just paid for a meal that I couldn't even eat and this restaurant obviously believes this is OK, as long as they get their money... great!!
Author: Contact with Author

Offender: Golden Chop and Wok

Country: Canada   Province: British Columbia   City: Vancouver

Category: Foodstuff


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