Canada-Complaints.com » Electronics and household app. » Complaint / review: Fido - PHONE FOR MY DOG AND OVERCHARGE EACH MONTH | #9427

Fido
PHONE FOR MY DOG AND OVERCHARGE EACH MONTH

I have unfortunately signed up to Fido cell phone company, and am locked in for a 3year term, which is customary. I was contacted by phone by a CS representative who was offering a great deal if I got more that one phone, which I did. This representative kept calling me back at least 2 or 3 times a month wanting me to buy more phones. Each time I told her I was not interested as there are only two of us in the family, other than my dogs. She suggested I get one for the dogs. I laughed, as I obviously thought she was kidding, until she asked me to confirm my mailing address so she can get the dog's phone sent out!! Also every month, I have to go over my bill with a fine tooth comb. They have overcharged me in one way or another, every single month. Some overcharges were as high as $80/month. This is ridiculous! Each time I have to call in and they adjust the bill to what it should be. Next month same thing. What about the people that don't check their bill, or don't have the eyesight to go through the tiny printed charges. They are a scam and I can't wait for my contract to be over, so that I can switch to another carrier. Maybe at that time I'll give my cell phone to the dog, so he can chew on it. lol

Date:

Company: Fido

Country: Canada   Province: Ontario

Category: Electronics and household app.

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