Complaint / review / scam report
No reception

I paid 169 $ for a cell phone plus 3 months calls with mobilicity. When i got back to UBC there was no reception and the phone was useless. When I returned to Davie St. they refused to give my back my money, and said I had to go out to Mobilicity in Surrey. I phoned them in Surrey, and the guy who answered said they were about to boost the signal and it would be in place in 1 to 2 weeks. I waited but still no reception. When I went to Mobilicity in Surrey, they refused to give me my money back. The excuse this time was that I had used 55 minutes of talk time and it had to be less then 30 minutes for a refund. Mobilicity just take your money on false pretences as they knew they had no coverage in UBC, and I had told them my address, and still they sold me the phone. They then used every strategy to avoid giving me a refund. Now I have a useless phone and had to go to another cell phone company and buy another phone. I would warn people to be very careful before they have any dealings with Mobilicity. geraldine p.
Author: Contact with Author

Offender: Mobilicity

Country: Canada   Province: British Columbia   City: Vancouver

Category: Electronics and household app.


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