I bought an electric bike at Canadian tire and was totally unhappy so I went to return the product after two days.
They refused, first the girl that works at the counter looked at a book and said that this is non returnable - when I asked her why it's not on my receipt or why I wan not informed before buying it she said "our return policy is none of the customer business"
I spoke to the manager and got a negative answer.
The next day I spoke with the owner who called me a layer and that her employee told me its non returnable.
This product is available to purchase on line with no note what so ever about no return so what if I would buy it on line what excuse they use then?
Also the owner said that on the receipt there is a condition "some restrictions apply" - well that mean that they can get out of any warranty or return for any product.
Beware of this shit tire and DONT ever buy from them.
I'm going to court with this guys and a picture I took from the store saying "we stand behind what we sell & easy returns save your receipt"
This is the worst service I found in Canada and suite 3rd world countries and not the 2nd large chain here.
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