Complaint / review / scam report
We bought a fantom vaccuum on the 30th of december. on the top of box there is a sticker that shows..midnight madness week 44. we have lost the receipt. so i go to the store in north sydney nova scotia to get an exchange for something else as i know i cant get a refund without a receipt. the fantom vaccuum rings through at 89.99 at the register...but she tells me i can only get34.99 back because someone had got a markdown on the product months ago (prob one that was damaged or what was left owing on exchanged item)and they have to give me the lowest price it was wrung through at. 34.99 .this is a rip off..i have worked in retail for 10 years and have never ever seen this. she should have given me an exchange for what the product is ringing through at the register now..not what it rang throughat from a markdown maybe 8 months ago. i am outraged because i feel that this company is ripping me off and you are keeping money that should be given back to the customer..i only bought this item december 30th.. and also what if someone received it as a xmas gift and had no receipt..thatis unfair..they are stealing money from the consumer. I am just one person. Imagine how many people in the country they have done that too and how much money they have stolen from people because of this scam. Also when i tried to contact customer service they did absolutely nothing. They told me that the store would get in touch with me in which they never did. I will never shop at this store again.
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