First I met a sales person around may 2011 noon at my home who inspected my driveway and quote for $175.00 I said to please come at around 6pm as I shal discuss with wife and tell them final, but he didn't showup.
I phoned them based on their submitted flyer and dropped voice message for the Job. After few days I got a call, She qouted for the job
at $295.00 said she saw thru google map some cracks/small potholes need to repair and seal. I agreed and she took my credit card details for payment. To my surprise they chaarged the amount without doing job on june 26, 2011. Howver later they phoned me to do the job. I told them to hold till August 7 as i have some landscaping/interlocking job scheduled and after that I will call.
By end July some one from Springmaster knocked my door and wanted to do the job. I showed him the spots to be repaisred before sealing. He said it will be ok, we will do it nicely. Later I noticed He left with coating only and I was not contacted. I phoned their Toronto office on the same instant and told the lady of this. She said to tell them after 2 days And I did. On the other side they did similar job at my next door neighbour's similar size driveway at price of $175.00.The lady said they will see to it as they don't do repair job. But they took my money a month before. Later they agreed to do it July 13 or 14 but due to rain they didn't. They told me to open my driveway and ask them how long-they said some one on 8/20 or 21 will come. I was ready. On 8/18-19 my landscaping work was in progress and on morning I phoned and dropped message to come on sat..8/20/11 due to interlocking work. When i phoned them on sat. morning they said some one came on friday and due to construction work they left and can't do it any more;but they didn't contact me or my contractor who I told that if they come show them the spot for re-work. Afterwards with repeated arguments they refused ilmannered way with me and later with my daughter. She is an architect by profession and had bad impression with Springmaster and the desk lady who had no manners how to talk.
I can't attach photo as it is above 2 MB size. If any one contact me I shall send by email the attachments I have. I need a lawer badly to file a suit against spring master.
Thank you,
Shahadat Ali
35 Nelson street
Toronto, ON M1J 3K8
h: 416.754.7004
c: 647.838.0394
e: [email protected]
e2: [email protected]
e3: [email protected]
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