Complaint / review / scam report
HP Photosmart 5280

I bought a new printer HP Photosmart 5280 on November 10th it was on sale at Staples for $49.95. It worked for 3 days, then the USB cable was malfunctioning, but it worked with my DELL printer. I have two USB printer cables and they both work with my DELL printer.

I called the office and they said to return it to HP and they would repair it. It came back in 2 twos and it was supposedly repaired.

Still the same PROBLEM. So, I called the HP Service and they said it was a HARDWARE problem so I would have to buy an 2 year extended service agreement ($40.00) and they would replace the printer. IT MAY BE REFURBISHED!!! and I have to call and have the other one returned to them. They wanted my visa number so they could charge me again if I do not return the printer. WHAT DO I WANT WITH A PILE OF CRAP. Now this printer has cost me $89.95.

If the next one is a pile of crap I am going to demand my money back from STAPLES and I want the money back I had to pay for the EXTENDED WARRANTY.
Author: Contact with Author

Offender: HP Photosmart 5280

Country: Canada   Province: Ontario   City: Belleville

Category: Computers & Services


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