Complaint / review / scam report
Dell Canada
Shipping method of hard drive

I ordered a hard drive as an upgrade to my laptop. It was shipped promptly, but was sent in a flimsy padded envelope!

According to Dell's Service manual hard drives are to be shipped in foam padded boxes. There is a good reason for this, as hard drives are sensitive to pressure. On the hard drive shipped is clearly stated to not press on top of drive.

I have contacted Dell to get an explanation for the shipping method, but so far I have not heard from them.
Author: Contact with Author

Offender: Dell Canada

Country: Canada   Province: British Columbia

Category: Computers & Services

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