Complaint / review / scam report
Canadian Tire
Poor Service

My husband and I went to Canadian Tire today (Dec 20, 2010) to buy a fuse for the headlight of our car. Neither of us know much about cars so we didn't know what kind of fuse we would need or where on the car we would find a fuse box. The man at the parts desk was very helpful but explained that his system didn't have the info that we needed but we could bring in the fuse and the would match it. My husband explained that we didn't know where the fuse box was and the guy said to talk to service and they could tell us. We went over to service and we were explaining our problem when one of the mechanics interrupted my husband and yelled "headlights don't have fuses, sir." and stormed off. After visiting a GM dealership later that day we did find out that our problem was due to a blown fuse and headlights really do have fuses. I have heard many horror stories about Canadian Tire in the past but I thought that something this simple wouldn't be a problem. I guess they have poor service in every way.
Author: Contact with Author

Offender: Canadian Tire

Country: Canada   Province: Saskatchewan   City: Regina

Category: Cars & Transport

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