Canada-Complaints.com » Cars & Transport » Complaint / review: Gtahotels.com - Cancelled after reserv. confirmed | #6429

Gtahotels.com
Cancelled after reserv. confirmed

Ater booking a trip to Hawaii for the end of March, 2009 through GTAHOTELS.com and receiving a confirmation and a voucher from them, and a confirmation from the ResortQuest Beach by e-mail, two weeks after I received by e-mail a cancellation notice from GTA. stating that my reservation was cancelled because there was no room available. It was a LIE because I received confirmation from the Resort. After telling them that they said it had been a computer glitch and they they were sorry and that I would be reimburse the money I had paid them. But nothing for my non-refundable flight expenses even if they were at fault. WHAT A REPUTABLE COMPANY WOULD DO THAT? Anyone thinking of booking a vacation anywhere, be aware of them because we were around 170 peoples that were SCAM once more. PLEASE STAY AWAY FROM THEM!!!

Date:

Company: Gtahotels.com

Country: Canada   Province: New Brunswick

Category: Cars & Transport

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