Canada-Complaints.com » Cars & Transport » Complaint / review: Auto Classique De Laval - Mercedez Benz Laval - Purchases CLK430 and brand new winter tires and they go missing at dealership | #23651

Auto Classique De Laval - Mercedez Benz Laval
Purchases CLK430 and brand new winter tires and they go missing at dealership

Purchased a brand new CLK 430 in 2002 the KM on the car is now over 35, 000 the sales representative asked me if I wanted to purchase winter tires for them since (they are high performance tires) I said yes why not..

He told me they can store then for me just recently I wanted to pick up my tires "they were never used once"!!!

When I called my sales rep he told me and I qoute "the shop manager said the tires were finished" I told him how can they be finished if the car only has 35, 000 KM he didn't know what to say...

What I think happened and people agree with me since the tires were brand-new and never used is they sold the tires to someone else...

I will never ever purchase any car from them again and I have reported them to Mercedez Benz Canada because fair is fair...

I called the owner of the facility in question and she didn't know what to say to me... she did say I waited 7 years to claim my tires and I told her that is not the point... the tires were brand new and your rep said you can keep them there...

Now since then I have purchased a brand new 2009 CLK and didn't purchase it from that dealer *big smile* be honnest with people...

Info on there website and other etc...

Date:

Company: Auto Classique De Laval - Mercedez Benz Laval

Country: Canada   Province: Quebec   City: Laval
Address: 3131, Autoroute Laval Ouest
Phone: 4506812500

Category: Cars & Transport

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