Very rude and not sympathetic. Out of 8 payments 4 checks where lost in the mail. According to them if no payment is given on the due date it must be lost!!! Because I'm from Canada i need to send payment minimum 15 days ahead of time (break down... 3 day mail delivery and between 10 to 12 days processing from them). My bigest problem was the processing from the company and the ridiculous overcharge late payment fees. Ì'm very happy that I transfer my account away from them, and most of all I have a great job where I can talk to many potentionel clients to not do business with HSBC!!!
Finally, they still got all the money, but if I can prevent even 1 customer to do business there I will accomplish my goal!
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