Complaint / review / scam report
Just Energy
Extending contract without permission

This company had a signed commitment in 1998 from my ex wife. Since that time they have continued to charge us for their products even though I never re-signed. When I called them they said its an automatic renewal if you don't contact them. How can they do this? Is there a law suit against them on this? On a union gas bill the charge is about 20 cents a cubic metre - they are charging 33 cents. When I questioned them on it Mal - who works there - offered a 18 cent lock in for one year. The contract clearly says its a 5 year program signed by my ex in 1998 who has moved out and is NOT an owner many years ago. As for renewal I never signed anything with them - they just renewed it when I didn't respond to their junk mail. Can anything be done about this?