Canada-Complaints.com » Business & Finance » Complaint / review: Pay Pal - Pay Pal messes uo accounts of it, s loyal customers | #6609

Pay Pal
Pay Pal messes uo accounts of it, s loyal customers

The Pay pal asked me to veryfy my bank account or I reached limits for transactions and cannot do more... Took 1 week to complete and the representative promised - there will be a button to choose to pay with credit card orbank account, but there was not... time was up to pay for e-bay items, could not wait longer and I knew they could not possibly take money from bank, funds were locked, so I confirmed payment... and called service 2nd time - because I saw no funds to be taken from credit card. Well, this time I had to confirm credit card!!! Another week to complete. Call #3 - what's happening to all those transfers? Ah, they used my credit card now! Ok, now I have the button to choose to pay right away from credit card - still Pay Pal wants me to use bank account and asks again and again to press - not to change to credit card... Call #4 - what?!!! Why?!!! O'k, they promise not to charge for using credit card and advise to go ahead... But at the end of the day they created me negative balance on their own account - Call # 5 - Why negative? Ah, one of sellers did refund 2$ out of 3$ sent and they cannot charge my credit card for this 1$... They want me to pay cash advance, which will cost me $2.5 for transaction from credit card ($5 if to debit my bank account). What kind of monkey business is this? Well, Paypal representative transfers me to his supervisor, and supervisor transfers me to their "account specialist" - which will coplete charge from credit card which will be not as cash advance... after 2 minutes me waiting for answer they hang up the phone. So they solved their problem! Leaving me with no other possibility to pay negative balance THEY CREATED but those which will cost me high fees, and damaging my credit history reputation.

Willing to risk your credit score using pay pal, anyone? They do not help and push you into trouble for no reson, no fault of yours... i heard, they want to get rid of small customers, or up to something else... Anyway, what they advertise - is false, and should people charge them for this - these could be a winning case with a good lawer. And may be i will have to go to cort to protect my reputation. Just for 1$, LOL! But I would advise to use pay Pal account unconfirmed up to limits they set, and after walk away from future using. Why to confirm your bank account, if everything get's so screwed after that?! After that transactions are not easy, nor care free...

Neither should I say - I am no longer e-bay customer... after all this mess and abuse from Pay Pal.

Date:

Company: Pay Pal

Country: Canada   Province: Ontario

Category: Business & Finance

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