Canada-Complaints.com » Business & Finance » Complaint / review: Citibank Enrich Platinum Mastercard - Harassment and decline card | #5772

Citibank Enrich Platinum Mastercard
Harassment and decline card

I have been with Citibank Enrich Platinum Mastercard for more than 3 years. Its a cashback card. Problem started when I bought some Iphone 4 for my friends. They called me and ask why you are buying Apple Iphone more than you needs. I was surprised and I asked I never used half of my limit and always paid in full is it because I don't pay you any interest you are harrassing me? He asked me you also changed your phone number. I told that I have switched my home phone company and what is your problem and I confirmed itsbought by me. She said you account is under review. The next day my citibank enrich platinum Master Card was declined in small amout and shopkeeper said its "Not Approves". It was such an embarrassment for me as I am very honest in my all things.

I don't know may be they are going to cancel it without any specific reason and they should told me before that there is a buying limit for me. They seemd much like an Apple Store employee. But if Apple Store don't have any problem whats is their problem? Is it effect my credit card scoe if they cancelled it? I am much worried by them and where to file a complain againt them?

Thanks

Date:

Company: Citibank Enrich Platinum Mastercard

Country: Canada

Category: Business & Finance

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