I purchased a diamond bracelet on 29th Nov 2008 with 40% discount and no tax in the Diamond Company. i was originally interested in two of the bracelet and i chose one of them and paid in full. when i wanted to exchange for the other one on 30th Nov 2008, they said the no tax offer is not applicable on the other bracelet. On the other day, they were ready to give the discount and no tax offer on both of them. Just because, we wanted to exchange, they are not giving it the same price as the other day. It was already told that they will not refund however they will exchange for the other within 30 days of the purchase. I really felt cheated. Even the managers attitude was rude. On the day, we went for exchanging the bracelet, they told us the no tax offer is no valid on the other bracelet because it is a newly arrived one. This piece of information is not given to us on the date we purchased and they are actually told us the final price with 40% discount and no tax on both of the bracelet. please help me. I want to lodge a legel compaint.
Thanks for your patience