They have been trying to lease me more expensive terminal than my shop really needed. I've just started my business then and had no idea about the difference in terminal models so their Sales rep told me that I needed a model that was at the top of their product line. They have a universe of credit card processing terminals to choose from and I later realized that I could have gone with a cheaper model without having to spend extra on a terminal with a few "important" features advertised by their sales which I in fact rarely use. My advice to anyone who wants to deal with them would be to do your own research prior to signing the contract to know upfront what terminal your business really needs. Alternatively, just tell them your requirements and ask for a cost-effective model able to meet them.
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