Complaint / review / scam report
Striaex/Nuance Apothocary
Will not refund my money

Ordered product which stated free trial for 25 days. Did not rec'v product for over two weeks later of which was left on my front porch and no signature req'd. I used product, which gave me a rash/breakouts. I stopped using it and was going to send it back but rec'd email stating my account had been charged $189.98since the two week FREE trial was up and I they had not rec'd it back. No refunds were available to me and I should just not bother to return it as I will not rec'v a refund. I contacted the company for the RMA number in order to return it and it took them a day to get that to me so my overnight express to them could not go thru. Mike from their customer service dept. wrote with threats that if I dispute the charges with my bank their legal system would sue me and charge me on my credit card another $75.00 per processing fee for their actions they must take. I closed acct.
Author: Contact with Author

Offender: Striaex/Nuance Apothocary

Country: Canada   Province: British Columbia   City: Vancouver
Site: striaex.com

Category: Beauty & Appearance

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