Complaint / review / scam report
Fraudulent Advertising

We recently had a lot of silver and a few items of gold jewellery that were taking up space in our house. The silver was actually in display cases and each case had the identical silver items. We decided to just sell them for their silver value alone. We sent the first packet from one display case to Birks Gold and Silver Exchange. They returned a cheque, which was a little less than we thought it would be $110.40 – but still a fair amount (when you consider that they pay for the assaying, express post, and are after all in the market to make money). Their breakdown of the amount I received was as follows:


7 neck, 2 bracelet, 4 bangles, 15 rings, 5 pr earr


Silver / CGS





sent the exact same package of silver pieces in weight and actual items to dollars4gold and the jewellery pieces were as follows:

15- .925 rings, 2 - .925 bracelets, 4 - .925 bangles, 5 pairs of .925 earrings, and 7 - .925 necklaces. (exactly the same pieces I sent to Birks Gold and Silver Exchange).

We weighed each silver pouch that we sent and both were identical. The cheque I received from dollars4gold was for $28.00 – which was a total insult to our intelligence. And when we called the their hotline, they also tried to tell us that we had sent them silver that was silverplated and/or less than the .925/Mex that was stamped on each piece. We are now in the process of trying to get our package back from them and will be sending their cheque back either Fedex or eXpress Post. To get our jewellery back by expedited post we have to enclose a $10.00 money order.

Here is a link to my local news station, where I went on camera with my story: (paste into your browser address bar and click on gold exchanging video) categoryID=1448918979

Dollars4gold does not give you a breakdwown of what your items were valued at, but Birks does. We feel that dollars4gold is a total scam, and would be surprised to actually have our gold/silver returned to us.

Dianne Clark
Author: Contact with Author


Country: Canada   Province: Canada

Category: Beauty & Appearance


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