I'm also scammed by this company, and got charged twice without any warning. I contacted the viv3 and canceled the account, but they said they cannot refund me for the 1st transaction and I need to contact them again for a refund after I got my 2nd bottle.
I called my visa company (CIBC), and they said they cannot do anything for it. They said they would help me if I get charged again after I cancel with viv3, that's the only thing I can do.
So what can I do? Does anyone successfully got refund from them? Or does anyone's creditcard company could take care of this issue?