First I made an appointment to have basic cable hooked up 2 weeks ago they said that the tech would be here between 8am-8pm. I said thats weird but o.k I'll be home. I confirmed the appointment the same day I made it with a separate phone call. The day of the appointment That day I called at 7pm to ...
My car was diagnosed with a bad slave cylinder for the clutch. After Agreeing to the quote I was told it would be ready later in the afternoon. I called at 2:45 and was told it woulfd be another hour. I called back at 3:45 and the car was not ready. The service advisor as well as the mechanic ...
We had had a large bill and understood that, we made arrangements to pay bill and were making payments but I lost my job... so we missed the payment date. We called to make other arrangements and ran into the same problem we have had before. The people in accounts receivable and customer service ...
"To take our customers to an unprecedented level of satisfaction - Therein lies the success of Waterloo Nissan and its employees." ...Ian Murdoch, President that statement is the biggest joke in the car dealer industry and here's one example as to why; I purchased my truck in Nov/07 for ...
I suddenly found in my brick card statement, there is payment protection plan which I never agreed to add to my account. I called the customer service and was asked to go to store again. It is not very worth to go there just to cancel 8 dollars insurance. you have to balance your time and gas, or ...
The dry cleaners lost our $1300 dollar carpet. We waited for it 3 months and no one even called us that something was wrong. After few attempts of getting the carpet back, they have told us that the carpet was missing. After dragging on the situation and giving us the run around for a invoice, they ...