We purchased a Kenmore front loading washer and dryer team from Sears Canada in the fall of 2007. A few weeks ago one of the three computers in the washing machine was determined defective by their technician when he was here. Turns out that computer defects are only have limited coverage for two ...
I bought a Kenmore air conditioner from Sears Canada 1.5 years ago, and they installed it. I then moved 10 minutes away, and have been trying for 2 weeks to get Sears to install the air conditioner again, and now THEY SAY THEY DO NOT INSTALL AIR CONDITIONERS IN THE WINDOW. THEY INSTALLED THIS EXACT ...
We are customers at Sears a long time and whenever we order online there have been problems with products and delivery which is never exactly on the date they said. Worst of all is that when the call has the customer service they can never answer questions, so we were transferred to the national ...
The salesman sealed the deal for a sofa purchase by pointing out that it qualified for a rebate, and even sent us away with all the forms and dual receipts to fill out and send in. The rebate was denied a couple months later on a technicality that was not explicitly mentioned anywhere. Sears ...
Purchased this Kenmore built-in dishwasher Model 58715252402 March 2008 on sale for $ 368.00 (was $577). Installed the unit July 2008. Two years later, dishwasher stopped working July 2010... Paid $ 60 to discover that the motor was burnt out. Cost of repair with initial service call $ 325... 88% ...
Bought $6500 worth of appliances and paid for delivery in Oct 2008. During delivery of the stove, the delivery company cracked both sides of the counter top. No resolution as of yet. We were told to go after the delivery company (we did not hire them, they are sub contractors for Sears) then Sears ...