Thursday May 22, 2008 at approximately 8:45 pm I went in to the Sears Department looking for a Clerk whom had helped me earlier in the Week with Mattress information. I approached a Clerk in the electronics department because there was no one around in the area of the Mattresses to see if he could ...
On January 11th, Sears refused to exchange a small appliance Christmas gift. I find this to be a very short window of opportunity to do a gift exchange after Christmas. The reason is that I purchased the gift in late November and 30 days have passed. This doesn't encourage early shoppers. I will ...
I purchased Arnold Palmer men's slip-on shoes Aug.21/09, while getting a jump-start on my Christmas gifts. The shoes were too large & Sears refused to take them back. They are of no use to any family member. A gift certificate would be fine or a credit to my Sears account. These shoes are still ...
I bought a 27" Craftsman Snowblower from the Oshawa branch of Sears Canada in November 2008. To ensure that I would have the unit when I needed it I took out a 2 year service plan as well. The blower functioned perfectly until January13th 2009, almost 2 months after I bought the machine. While ...
Has anyone ever dealt with Sears, and having damage done to house while they made a delivery? Trying to deal with my small local sears has not been easy. Does anyone have any suggestions, or know of how to surpass my small local Sears, and go to a higher level? Any suggestions on how to deal with ...
We booked the first time to get our carpet clean in the house and we got a call the day before (19 nov 09) the service man got sick and coul'd do it that day. Later we got a call to re-book for another date which was suppose to be today the 9 dec 09 between 15:00 hrs and 17:00 hrs. We waited all ...