Over one year ago and after our 3 years contract ended with Primus, we have switch the internet service to Shaw (cable). As per Primus return equipment package, we have send them back the Internet Modem. and they indicated they have received it. One year later they call me and tell me the Modem ...
In July of 2010 we decided to go with Primus for our telephone service. What a mistake. Over the phone they assured us that with a modem they could deliver a good and efficient phone service. We tried this out for about two weeks . When we dialed we got wrong numbers or a voice telling us that long ...
As discussed on phone with Supervisor on Dec 14, 2010 termination fee was waived. Modem is being mailed back paid by customer. Representative agreed to no termination as account was cancelled within 30 days of start of service. There is a cancellation fee of $75 on billing. They charged for 2 month ...
NEVER SIGN UP FOR PREAUTHORIZED PAYMENTS TO YOUR VISA ACCOUNT! I cancelled my PRIMUS Home Phone and returned my modem by Canada Post. (Primus sent me the Canada Post postage) Canada Post did not deliver the modem and Primus has charged me $112.00 for the modem. Since this is charged to my Visa, I ...
I've returned modems to Primus twice and each time they claim they have not received it and billed me almost $100. The return label they send you has no tracking or signature upon receipt so you cannot prove that they received it. I was told by the postal clerk that other ISPs such as Bell do ...
Saturday, April 16, 2011 Mir Kamal 1823 Lawrence Ave W Toronto – Ontario M6L1E4 Primus Canada 5343 Dundas W, TORONTO, ON M9B 6K5 416-236-3636 Manager: Primus Canada by Fax, Registered Mail & E-mail Fax # 1-877-329-6855 & 1-877-329-7027 & 1-800-340-4919 Complaint against – Primus ...