A television was purchased for the grandchildren on 01/11/2009 at this Canadian Tire store. Towards the end of May or first of June they were watching a program and one of them started holloring nanny, the TV has smoke coming out of it. I ran into the room, meet by a burning smell and immediately unpluged the unit. F ew days later it was taken to the store, where they said it would be sent to the rapair shop which is not far from the store. I was to check back in five days which I did. It had not even been sent to the repair shop but believe it was that same day. Would probably be still sitting there had I not called. That has been over a month now and when called today, just got the run around so called the repair shop. Of course needs a part which it has needed for 3 weeks now and not sure if they can get one. I am not a person who has money to throw around and I certainly am not one to let things go hoping I would either forget, or just not bother. My voice will be heard long before the warranty runs out. But I can promice you one thing, my husband is a strong supporter of Canadian Tire for many years and have spent our fair share of money at this establishment but if this matter is not taken care of and very soon, we will never darken the doors of Canadian Tire again. It is not fair that the grandchildren have no TV to watch here during the day when I baby sit them. If I do not get a response, I will know that no one is planning to do anything about this problem and will take further steps.
A phone call to the above number would be greatly appreciated (506-575-2326) or email me at [email protected]. I will be anxiously awaiting a reply and a solution to this ploblem.
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