MY HUSBAND & I ENTERED QUEBEC ON SEPTEMBER 23RD/09, WHERE WE PULLED OFF AND WENT TO THE "INFORMATION CENTRE" JUST INSIDE THE BORDER OF THE PROVINCES. WE WERE ASKING FOR RECOMMENDATIONS FOR A PLACE ON THE OTHER SIDE OF MONTREAL AS WE WERE HEADING FOR THE EAST COAST. WE WERE TOLD THAT THE DAYS IN SAINTE-HELENE WAS A GOOD AND REASONABLE PLACE - AND WE WENT THROUGH THE INFORMATION CENTRE AND BOOKED A ROOM. WHEN WE ARRIVED THERE - THERE WAS A BIG SIGN OFFERING THE ROOMS FOR $69.99, AND WE HAD BEEN TOLD $80.10 BY THE INFORMATION CENTRE. I ASKED THE "NOT SO FRIENDLY" DESK CLERK IF SHE COULD JUST CANCEL US OUT OF THE COMPUTER AND WE COULD JUST START AGAIN - AS WE FELT THE RATE ON THE SIGN OUTSIDE SHOULD BE HONORED. SHE SAID "NO - THAT'S THE RATE YOU PAY AND ONCE IT IS IN THE COMPUTER I CAN'T REMOVE IT." I THEN ASKED TO SPEAK TO HER MANAGER AND SHE SAID THAT HE WAS IN THE BAR AND PROBABLY DRINKING, AND HE WOULDN'T BE ABLE TO HELP US AS HE WASN'T INTERESTED IN THE PLACE ANYMORE. I THEN SAID - "WELL - PERHAPS WE SHOULD MOVE ON THEN - AS THIS PLACE IS NOT AT ALL LIKE THE PHOTO'S WE WERE SHOWN, AND THE PRICE DOESN'T JIVE." SHE THEN RETORTED WITH "MOVE ON IF YOU WANT - BUT I AM STILL CHARGING YOU FOR THE NIGHT." WE WERE VERY DISPLEASED - BUT DECIDED IT WAS JUST TOO MUCH HASSLE AND WENT TO OUR ROOM. WELL... THE BATHTUB WAS FILTHY AND THERE WAS NO WAY WE WERE GOING TO GET IN IT - AND THE ROOM SMELLED OF SMOKE (AND WE HAD ASKED FOR A "NON-SMOKING" ROOM) AND THE PLACE WAS JUST DISGUSTING.
WE REALLY COULDN'T GET OUT OF THERE FAST ENOUGH THE NEXT MORNING, AND I THOUGHT YOU SHOULD KNOW JUST HOW SOME OF YOUR DAYS INNS ARE BEING RUN. THE ADDRESS OF THIS PARTICULAR ONE IS 410 RUE COUTURE STE-HELENE DE BAGOT (QUEBEC).
WE HAVE FREQUENTED MANY MANY DAYS INNS ON OUR TRAVELS - AND THIS IS THE FIRST ONE WE HAVE EVER HAD ANY PROBLEMS WITH, BUT UNFORTUNATELY - IT PUT US OFF THE CHAIN FOR THE REST OF OUR TRIP.
THANK YOU FOR READING THIS - AND I FEEL SLIGHTLY BETTER AFTER VENTING.
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