I subscribed to the TELUS bundle which include Optik TV, Internet and Landline Phone thru the phone. Their representative told me that the bundle will cost me $78 a month for 6 months and after that, it will be $119 a month for 2 years. They will be the one to contact my existing provider for the ...
It looks like Fido/Rogers has a big problem with their billing software. Every time I changing my monthly plan I'm getting bill with errors. It costs me plenty of time and nervous to solve them and and not always they want to listen you and sometimes calling black as white. So be careful when you ...
This OSP Communications placed a call on my phone that was on away in florida. No one was in the home at the time and it appeared on my Embarq phone bill. Embarq will not reverse the charges only put a dispute on the bill for 30 days. I don't understand why they cannot reverse the charges back to ...
For the last fifteen days, we have been requesting Customer Service Rep, Global Telelinks Canada Inc., Brampton, Ont, through telephone and by sending faxes to send call details for long distance calls for the period from Nov 01, 2007 to Jul 31, 2008 for our telephone No 780-463-6472 which we have ...
I get the sense that the phone companies strategically design their voicemail prompts in such a way that they get more airtime or long distance charges. I remember when the save or delete options were the first options you could select but now they seem to be nearly the last options. They seem to ...
This is from perspective of a Bell Technical Support employee. I want to show how things are on our end so people can understand and not assume that we have more authority and abilities than we really do. At the same time that blame goes to the company and quite a bit of agents for their lack of ...