Since Bell Canada Sympatico could not provide me in my rural area with high speed internet service as the CRTC mandated them to do I jumped at the first chance to sign up with a new company that could. using radio tower technology. I got it up and running and phoned Sympatico to cancel my ancient slow dial up service. They informed me that it would take a month... A MONTH to meet my request and that I would be charged for that month.
I now must pay for a month of service that I cannot physically access and dont want to use. Talking to the supervisor was to no avail. They justssay
"it is their policy". I call it theft and fraud. Perhaps a class action suit would change their policy.
It has inspired me to investigate Vonage, now that I have the high speed that Bell could not provide and I will be free of bell once and for all.
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